These Terms and Conditions govern your use of GoCar Kazakhstan and the services available through our website. By accessing or using our website, you agree to these Terms.
About GoCar Kazakhstan
GoCar Kazakhstan is an online booking marketplace that connects customers with independent local car rental companies. We are not a car rental company, do not own rental vehicles, and are not a party to the rental agreement between you and the selected supplier.
Booking Process
When you submit a reservation through our website, your booking request is forwarded to the selected rental company. The rental company is responsible for confirming availability, preparing the vehicle, and providing the rental service.
Rental Conditions
Each rental company sets its own:
- Deposit requirements.
- Accepted payment methods.
- Insurance options.
- Mileage policy.
- Fuel policy.
- Driver age requirements.
- Driving licence requirements.
- Cross-border restrictions.
Please review the rental conditions displayed during the booking process before confirming your reservation.
Pricing
We make every effort to display accurate pricing. However, prices may change depending on vehicle availability, seasonal demand, supplier updates, taxes, or optional extras selected during booking.
Payments
Depending on the selected rental company, payment may be made online, at vehicle pickup, or through a combination of both. Any remaining balance, deposits, or optional services are handled directly by the rental company.
Cancellations and Changes
Cancellation and modification policies vary between rental companies. The applicable cancellation terms are shown before completing your booking.
Driver Responsibilities
The main driver is responsible for:
- Providing valid identification and driving documents.
- Meeting the supplier’s rental requirements.
- Using the vehicle responsibly.
- Following all local traffic laws.
- Returning the vehicle according to the rental agreement.
Liability
GoCar Kazakhstan is not responsible for vehicle availability, vehicle condition, accidents, breakdowns, fines, insurance claims, traffic violations, or disputes arising from the rental agreement between the customer and the rental company.
Website Availability
We strive to keep our website available at all times but cannot guarantee uninterrupted access. We may temporarily suspend access for maintenance or technical updates.
Intellectual Property
All website content, including text, graphics, branding, logos, and design elements, is owned by or licensed to GoCar Kazakhstan and may not be copied or used without prior written permission.
Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of the website after changes are published constitutes acceptance of the updated Terms.
Governing Law
These Terms and Conditions shall be interpreted in accordance with the applicable laws governing the operation of this website, unless otherwise required by mandatory consumer protection legislation.
Contact
If you have any questions regarding these Terms and Conditions, don’t hesitate to get in touch with us using the contact form available on our website.