Welcome to GoCar Kazakhstan (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and book a vehicle through our platform.

Who We Are

GoCar Kazakhstan is an online marketplace that connects customers with independent local car rental companies throughout Kazakhstan. We are not a vehicle rental company, and we do not own or operate rental vehicles.

Information We Collect

Depending on how you use our website, we may collect:

Name
Email address
Phone number
Pickup and return locations
Rental dates
Driver age
Booking preferences
IP address
Browser and device information
Website usage data through cookies

How We Use Your Information

We use your information to:

Process your booking request.
Forward your reservation to the selected rental company.
Provide customer support.
Send booking confirmations and important updates.
Improve our website and services.
Prevent fraud and unauthorized activity.
Comply with legal obligations.

Sharing Your Information

Your booking information is shared only with the local rental company you choose so they can provide the requested vehicle. We may also share information with trusted service providers who help us operate our website, process payments, or provide technical services.

We do not sell your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to improve user experience, remember your preferences, analyze website traffic, and measure marketing performance. You can manage cookie preferences through your browser settings.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data.
Request correction of inaccurate information.
Request deletion of your data.
Object to certain processing activities.
Request data portability where applicable.
Withdraw consent where processing is based on consent.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, don’t hesitate to get in touch with us using the contact form available on our website.